It was making Facebook, and those who used it, angrier. Within the company, the documents show, staffers warned the change was having the opposite effect. Zuckerberg declared his aim was to strengthen bonds between users and improve their well-being by fostering interactions between friends and family. By Keach Hagey and Jeff Horwitzįacebook made a heralded change to its algorithm in 2018 designed to improve its platform-and arrest signs of declining user engagement. (Listen to a related podcast.)Ĭontinue Story → _03 | Facebook Tried to Make Its Platform a Healthier Place.
In response, Facebook says the negative effects aren’t widespread, that the mental-health research is valuable and that some of the harmful aspects aren’t easy to address. In public, Facebook has consistently played down the app’s negative effects, including in comments to Congress, and hasn’t made its research public or available to academics or lawmakers who have asked for it. Repeatedly, the company found that Instagram is harmful for a sizable percentage of them, most notably teenage girls, more so than other social-media platforms. Researchers inside Instagram, which is owned by Facebook, have been studying for years how its photo-sharing app affects millions of young users. (Listen to a related podcast.)Ĭontinue Story → _02 | Facebook Knows Instagram Is Toxic for Many Teen Girls, Company Documents Show By Georgia Wells, Jeff Horwitz and Deepa Seetharaman Facebook says criticism of the program is fair, that it was designed for a good purpose and that the company is working to fix it. Many abuse the privilege, posting material including harassment and incitement to violence that would typically lead to sanctions. Today, it shields millions of VIPs from the company’s normal enforcement, the documents show. The program, known as “cross check” or “XCheck,” was intended as a quality-control measure for high-profile accounts. In private, the company has built a system that has exempted high-profile users from some or all of its rules. Has said Facebook allows its users to speak on equal footing with the elites of politics, culture and journalism, and that its standards apply to everyone. Company Documents Reveal a Secret Elite That’s Exempt By Jeff Horwitz
_01 | Facebook Says Its Rules Apply to All.
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